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S G - S E C U R I T Y

About Us

About Us

S G Security Facilitied Pvt Ltd

S G Security Facilitied Pvt Ltd Is and Government certified professional organization constituted after amalgamating different businesses of similar foot prints. It is engaged in the business of providing Security and attendant services to leading organizations in the area of Security Services, Corporate Services, Security, Fire Safety & Property Management applications, and marketing of Security and Fire Safety Products. S G Security Solutions together with its group companies, Security Services is rendering services to hundreds of organizations, and many more. S G Security is based at Pune the silicon city of India and has spread its wings in Maharashtra and Pune.

In today’s world of growing businesses and technology, security has become a prime concern for us all. From the safety of our loved ones to the security of our assets, everything is essential and significant.In order to safeguard various investments, one has to rely on specialized security and that is where come in. S & G Security Force offers you a wide range of security services to suit your needs and requirements, we assure you the safety of everything that matters.

S & G is one of the few most trusted and prominent names in the security industry, providing security services such as event management, retail management, electronic surveillance, K9 squads, cash vans and much more. We have solutions to all the security challenges, handle by our team of experts. S G has well-qualified team of security professional an unparalleled blend of skills, who are competent in providing you through security solution. Our professional are extremely committed,thus ensuring a greater quality in our services.

OUR VISION

Our vision is to become a leading and trusted security and facility management organization, recognized for professionalism, discipline, and service excellence. We aim to deliver comprehensive safety and security solutions that protect people, property, and assets, while building long-term relationships through integrity, innovation, and continuous improvement. By investing in skilled manpower, advanced systems, and ethical practices, we strive to set new benchmarks in the security industry across Maharashtra and beyond.

OUR MISSION

Our mission is to provide professional, reliable, and cost-effective security and facility management services tailored to client needs. We are committed to deploying well-trained and disciplined personnel, implementing standard operating procedures, and ensuring compliance with all statutory and safety norms. Through strong leadership, continuous training, and a client-focused approach, we strive to deliver consistent service quality, quick response, and complete peace of mind to every client we serve.

Escalation Hierarchy

Our escalation matrix ensures smooth communication and a systematic approach for resolving operational, administrative, and client-related issues at every level.

Escalation Levels:
  • Managing Director: Provides overall leadership, strategic guidance, and top-level decision making.
  • Director: Oversees company operations and ensures policies, services, and standards are maintained.
  • Executive Director: Manages departmental coordination and drives organizational performance.
  • Branch Manager: Supervises branch operations, client servicing, and team performance.
  • Operation Manager: Handles day-to-day operations, deployment, and overall service delivery.
  • Training Manager: Ensures staff training, skill development, and compliance with security standards.
  • CRM (Client Relationship Manager): Manages client communication, feedback, and service satisfaction.
  • Area Manager: Supervises field teams, client sites, and ensures smooth site operations.
  • Field Officer: Conducts on-site supervision, reporting, and resolution of ground-level issues.
Back Office Team:
  • Accountant: Manages billing, payroll, accounts, and financial documentation.
  • HR / Admin: Handles recruitment, staff records, compliance, and administrative support.
  • Receptionist: Manages front-desk operations, communication, and visitor coordination.
Escalation Matrix
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